Shipping & Returns

Domestic Shipping

At Simply+, we are committed to ensuring your order is processed and delivered in a timely manner, with most orders being processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

Shipping costs are calculated at checkout based on the selected shipping method. Any applicable shipping fees will be clearly displayed before you confirm your order. We may also offer free shipping promotions for orders over a certain amount.

To ensure successful delivery, please provide accurate shipping information, including your address and contact details. We are not responsible for delays or mis-deliveries caused by incorrect address information.

International Shipping

At this time we do not currently offer international shipping.

Delivery Issues

While we strive for timely delivery, we cannot be held responsible for delays caused by shipping carriers, adverse weather conditions, or other factors beyond our control. If your order does not arrive within the expected timeframe, please contact our customer service team for assistance.

If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team at: info@simplyplus.co




 

Returns

At Simply+, your satisfaction and safety are our top priorities. For this reason, we do not accept returns or exchanges on our products. This policy helps us maintain the highest quality standards and ensures the safety of all our customers.

Exceptions


We understand that there may be rare instances where issues arise. We do accept returns or exchanges in the following cases:

  • If a product is delivered damaged or defective.

  • If you receive the wrong product.


In these cases, please contact our customer service team within 72 hours of delivery to report the issue. We will work with you to resolve the matter promptly.

For any questions or to initiate a return under the exceptions mentioned, please reach out to our customer service team at:  

Email: info@simplyplus.co 



Returns & Exchanges

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